Effective Date: June 23, 2026
Welcome to Above Goal.
These Terms of Service ("Terms") govern your access to and use of the websites located at https://abovegoal.com and https://app.abovegoal.com, including all software, content, templates, resources, and services made available by Above Goal LLC ("Above Goal," "we," "our," or "us").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
Above Goal provides software-as-a-service products, tools, educational materials, templates, and related services designed to support capital campaigns, fundraising strategy, donor engagement, prospect management, and nonprofit development activities.
We may add, modify, suspend, or discontinue features of the Services from time to time.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
Provide accurate and complete registration information.
Maintain current contact and billing information.
Promptly notify us of any unauthorized use of your account.
You may not transfer, sublicense, or share your account with unauthorized users.
We reserve the right to suspend or terminate accounts that violate these Terms.
You retain ownership of all information, records, files, contacts, reports, and other content that you upload, create, or store using the Services ("Customer Data").
You grant Above Goal a limited, non-exclusive license to host, process, store, transmit, and display Customer Data solely for the purpose of providing and improving the Services.
You are responsible for ensuring that your Customer Data complies with applicable laws and regulations.
You agree not to store highly sensitive information within the Services, including:
Social Security numbers
Credit card numbers
Bank account credentials
Medical records
Protected health information
Other information that could reasonably be used for identity theft or fraud
Above Goal employs commercially reasonable administrative, technical, and physical safeguards to protect Customer Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You agree not to use the Services to:
Violate any applicable law or regulation;
Send spam, unsolicited messages, or deceptive communications;
Upload malicious code, viruses, or harmful software;
Attempt unauthorized access to systems, accounts, or data;
Interfere with the operation or security of the Services;
Reverse engineer, decompile, or create derivative works based on the Services except as permitted by law;
Use the Services to infringe upon the intellectual property rights of others.
Above Goal may investigate suspected violations and suspend or terminate access as necessary.
Subscription fees and billing terms are described in your invoice, order form, or subscription agreement.
Fees are generally based on the subscription plan purchased and not actual usage.
Except as expressly stated herein, fees are non-refundable.
Customers purchasing an annual subscription for the first time may cancel within sixty (60) days of their initial payment.
Refunds will be calculated on a prorated basis using the applicable month-to-month subscription rate and may include any setup fee that was waived as part of the annual subscription promotion.
By providing payment information, you authorize Above Goal to charge your payment method for recurring subscription fees, taxes, and other authorized charges.
Invoices are due within ten (10) days unless otherwise stated.
Amounts not paid when due may accrue interest at a rate of 1.5% per month or the maximum amount permitted by law, whichever is lower.
Accounts that remain unpaid for thirty (30) days may be suspended until outstanding balances are satisfied.
We will not suspend services while a billing dispute is being addressed in good faith.
Fees do not include taxes imposed by governmental authorities.
You are responsible for paying any applicable sales, use, value-added, withholding, or similar taxes associated with your subscription, excluding taxes based on Above Goal's net income.
Above Goal will use commercially reasonable efforts to make the Services available twenty-four (24) hours per day, seven (7) days per week.
Availability may be affected by:
Scheduled maintenance;
Internet outages;
Third-party service interruptions;
Cybersecurity incidents;
Natural disasters;
Government actions;
Events beyond our reasonable control.
We do not guarantee uninterrupted or error-free service.
The Services, including software, documentation, templates, content, trademarks, logos, graphics, and related materials, are owned by Above Goal LLC or its licensors and are protected by intellectual property laws.
Subject to these Terms, Above Goal grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your subscription period.
These Terms do not transfer ownership of any intellectual property rights.
If you provide your mobile phone number and consent to receive text messages from Above Goal, we may send SMS messages regarding:
Account activity;
Customer support;
Product updates;
Meeting reminders;
Billing notifications;
Requested information;
Service-related communications.
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message.
You may request assistance by replying HELP or by contacting us at [email protected].
Consent to receive SMS messages is not a condition of purchasing any product or service.
Mobile phone numbers, SMS consent information, and opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
The Services may integrate with third-party products or services.
Above Goal is not responsible for the availability, security, functionality, or privacy practices of third-party providers.
Your use of third-party services is subject to their own terms and policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABOVE GOAL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND UNINTERRUPTED SERVICE.
ABOVE GOAL DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABOVE GOAL SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION.
ABOVE GOAL'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ABOVE GOAL DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Above Goal LLC, its managers, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from:
Your use of the Services;
Your Customer Data;
Your violation of these Terms;
Your violation of applicable law;
Claims made by third parties related to your activities.
You may cancel your subscription at any time. Cancellation will prevent future renewals but will not entitle you to a refund except as expressly provided in these Terms, an applicable order form, or as otherwise required by law.
Above Goal may suspend or terminate access to the Services if:
• Subscription fees remain unpaid;
• You materially violate these Terms;
• Your activities create security risks;
• We are required to do so by law.
Termination does not relieve either party of obligations incurred before termination.
Upon termination, your right to access the Services will cease. We may delete Customer Data in accordance with our data retention practices unless otherwise required by law or agreed in writing.
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.
Any legal action arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in South Carolina, and each party irrevocably submits to the jurisdiction of those courts.
Above Goal may modify these Terms from time to time in its sole discretion.
When changes are made, we will revise the Effective Date at the top of these Terms and post the updated version on our website.
For material changes that substantially affect your rights or obligations, we may provide notice by email, through the Services, or by other reasonable means.
Unless otherwise stated, revised Terms become effective upon posting.
Your continued use of the Services after revised Terms become effective constitutes your acceptance of the updated Terms.
Above Goal LLC
6650 Rivers Ave. STE 100
Charleston, SC 29406
United States
Email: [email protected]
Website: https://abovegoal.com
Privacy Policy: https://abovegoal.com/privacy-policy
If you have questions regarding these Terms, please contact us at [email protected].